Prompt Engineer

Why Join Sensi.AI

Sensi.AI is transforming the world of home care through agentic AI - and we’re just getting started. As a hyper-growth startup, every team member has the opportunity to make a real impact on people’s lives while working as part of a global, collaborative team in a flexible hybrid environment.

About the Role

We are looking for a Prompt Engineer to design, optimize, and continuously improve multi-turn conversational experiences across multiple Sensi.AI product lines. This role combines linguistic creativity, AI prompt engineering, and real-world experimentation.

You’ll work closely with product managers, who will provide requirements and prioritization, while you focus on crafting and iterating prompts, testing in real-world scenarios, and delivering natural, trustworthy interactions.

This role is based in Austin, TX, with a hybrid work setup, combining in-office collaboration with remote flexibility.

Key Responsibilities

Conversational Design and Prompting

• Design multi turn dialogue flows for text and voice agents with context awareness and memory handling. Define personalities and tone across products and agents.
• Create multilingual prompt strategies and develop reusable templates and frameworks to speed development.

Continuous Testing and Improvement

• Test prompts with recordings, transcripts, and simulations before and after launch. Analyze live interactions to spot hallucinations, tone issues, dead ends, and token inefficiency.
• Iterate quickly to improve quality, safety, and naturalness and use analytics and qualitative insights to measure success.

Collaboration and Delivery

• Partner with product managers on requirements and goals and work with engineers to integrate prompts within technical constraints.
• Coordinate updates across multiple agents with version control for a unified experience and support compliance and privacy standards.

Documentation and Knowledge Sharing

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