IT Program Manager - AI & Digital

Job Purpose

The IT Program Manager - Digital & AI is responsible for leading complex, cross-functional technology programs that enable enterprise growth, digital transformation, and AI-driven innovation. Operating within the enterprise IT portfolio, this role oversees large-scale initiatives and emerging AI and data programs that support strategic business objectives.

This position provides end-to-end program leadership across multiple concurrent initiatives, ensuring alignment to enterprise priorities, disciplined governance, proactive risk mitigation, and measurable value realization. In addition to managing direct reports, the role partners closely with executive stakeholders, including the Chief Digital & AI Officer and other AI Leaders, and owns executive-level reporting, governance, and steering communications. The Senior IT Program Manager drives structured execution while strengthening program management capabilities across the organization.

How You Make an Impact (Job Accountabilities)

Enterprise Program Leadership (30%)

• Lead complex, multi-project programs aligned to digital, AI, and enterprise technology roadmaps.
• Oversee large-scale initiatives and AI/data programs supporting enterprise growth strategies.
• Ensure integration across workstreams, proactively managing scope, dependencies, risk, and timeline.
• Drive value realization by aligning program outcomes to defined business objectives and measurable performance indicators.

Executive Governance & Strategic Alignment (20%)

• Own executive-level program reporting, dashboards, and steering committee communications.
• Partner with the Chief Digital & AI Officer, IT leadership, and cross-functional executives to align priorities and sequencing.
• Provide clear visibility into program health, delivery risks, and organizational readiness.
• Influence enterprise decision-making through structured analysis, scenario planning, and transparent communication.

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