AI Product Systems Director

Overview

RealPage is transforming how Product teams work, communicate, and scale. As Director, AI Product Systems, you will help lead that transformation.

This role sits at the intersection of Product Operations, AI enablement, knowledge management, and process design. You will be responsible for building and evolving the systems that support how Product teams document, communicate, plan, and execute their work across the organization.

Initially, you will lead RealPage's technical writing and release communications functions, modernizing these capabilities through AI-powered workflows and automation. Over time, your scope will expand to include broader product operating systems, including documentation governance, release management, roadmapping processes, market intelligence workflows, knowledge management, and other critical Product functions.

Success in this role requires a builder's mindset. You will design and implement scalable systems, drive organizational adoption, and leverage AI technologies to improve speed, consistency, quality, and efficiency across the Product organization.

This is a highly visible leadership role that will partner closely with Product, Engineering, Strategy, Customer Success, and Executive Leadership teams.

Responsibilities: Product Operations Transformation

• Design and implement AI-enabled systems that improve how Product teams plan, document, communicate, and execute their work.
• Identify opportunities to eliminate manual effort, improve workflow efficiency, and increase organizational scalability.
• Build repeatable operating processes that drive consistency across Product teams and business units.
• Establish governance, standards, and best practices for product documentation, release communications, and knowledge management.

AI Enablement & Workflow Automation

• Evaluate, implement, and optimize AI-powered tools and workflows across Product Operations functions.
• Create scalable solutions...