Sr. Director, Machine Learning Engineering (Remote-Eligible)

Sr. Director, Machine Learning Engineering (Remote-Eligible) Overview:

At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.

Team Description

The Consumer Engagement Platform organization at Capital One empowers rapid financial product innovation at scale and delivers developer joy, for all Capital One’s consumer products and organizations, by providing well-managed, self-service, experimentation-driven, and personalized product development vehicles. Hyper Personalization org is building the intelligence and infrastructure that will enable Capital One to deliver truly individualized, real-time customer experiences at scale — turning every channel into a context-aware decisioning surface, from home feeds to marketing and servicing messages. The org’s mission is to move Capital One to deliver always-on, cohort-of-one personalization, powered by resilient data foundations, production-grade ML and GenAI systems, and low-latency application platforms that make it easy for teams across the company to experi...