Senior Technical Program Manager, AI

Our Mission and Opportunity

Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

Our Team

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

Who You Are

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You are an AI-native Senior Technical Program Manager who combines deep systems-level engineering judgment, strong product sense, and exceptional execution to drive our hardest, most technically complex, multi-stakeholder initiatives. You act as the technical glue in ambiguous spaces, transforming company-wide priorities into high-velocity delivery across multiple engineering pods, product lines, and operations teams. You lead by example in how modern, automated execution gets done, ensuring our AI-driven capabilities are safe, scalable, and delivered with incredible velocity.

You will succeed in this role if you are

• Focused on execution and business impact: You care about scaling brightwheel’s value and impact by orders of magnitude. You don't just manage timelines; you ruthlessly unblock technical dependencies and manage systemic risks to deliver better outcomes for our users.
• A practitioner-leader and builder: You do not coordinate from a distance. You are a hands-on technical force multiplier. You use AI assistants, agents, and modern tooling in your own daily workflows to automate tracking, write code scripts, build prot...