Senior Applied AI Engineer

• Alpharetta
• United States of America
• Technology
• Full time
• 5/11/2026
• J00177042

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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

We are seeking a seasoned Senior AI Engineer with deep expertise in AI solution engineering, design and contact center intelligence to join our growing team. In this role, you will design, build, and scale AI-powered systems that transform customer experiences — from conversational AI and virtual agents to real-time analytics and agent-assist tools. You will serve as a technical leader, driving architecture decisions and partnering with cross-functional stakeholders to deliver production-grade AI solutions.

Equifax has a hybrid work schedule that allows for two days of remote work (Monday and Friday) with 3 days onsite (Tuesday thru Thursday) every week.

This role reports to our office in Alpharetta, GA (JVW).

*This position does not offer immigration sponsorship (current or future) including F-1 STEM OPT extension support.*

This is a direct-hire role and is not open to C2C or vendors.

What you’ll do

• Lead the end-to-end design of AI systems including LLM-powered applications, NLP pipelines, and ML inference infrastructure at enterprise scale.
• Evaluate and recommend AI frameworks, cloud services, and third-party platforms aligned with business goals.
• Integrate contact center AI with CRM, ticketing, and workforce management systems via APIs and event-driven architectures.
• Build scalable data pipelines and feature stores to support model training, evaluation, and continuous improvement.
• Play a pivotal role in the execution of cloud native, distributed micro service based architectures. Build...