Scrum Master and AI Delivery Lead

Scrum Master and AI Delivery Lead

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About the Role

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Preference for this role will be for someone who can work in our Coconut Grove, FL office on our current hybrid schedule. For the right candidate we will consider remote workers in the following states - CO, CT, GA, MI, NC, NH, NM, SC, TX, UT, VA, and WA.

We're looking for an AI Delivery Lead to drive product delivery, release operations, and team alignment across our mobile application portfolio — 20+ apps serving HVAC contractors and distributors across 12 business units on iOS and Android.

This isn't a traditional Scrum Master role. This isn't a “run ceremonies and update Jira” role. You'll sit at the intersection of product, technology, and operations — part delivery leader, part product thinker, part hands-on operator. You'll be hands-on across the full spectrum — one day you're validating push notifications before they go to 50,000 users, the next you're analyzing retention cohorts to pitch a marketing campaign, and the afternoon you're drawing a Lucidchart diagram to explain a new feature flow to a business partner.

The role is also deeply relational: you'll build trust with developers, earn credibility with business partners across 12 brands, and be the connective tissue that keeps everyone aligned and moving.

We're also in the middle of a shift toward AI-augmented development workflows, and we want someone who can help drive that transformation — not just operate within it. You'll shape how AI tooling integrates into our processes while staying hands-on with the work that matters: validating quality, digging into data, building campaigns, and making sure what we ship actually solves customer problems.

What You'll Do

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### Delivery & Release Management

• Lead Agile delivery across two cross-functional technology teams supporting mobile applications on iOS and Android.
• Own the full releas...