Giantsage
QA Specialist – AI Product Testing & Support
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Job Description
Job Title
QA Specialist – AI Product Testing & Support
Job Type
Contractor
Location
Remote
Job Summary
In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.
Key Responsibilities
- Test and evaluate AI-powered video generator tools and related platforms, identifying issues and documenting findings.
- Design, execute, and optimize test cases based on feature requirements and user scenarios.
- Provide detailed, actionable feedback to developers and product managers for continuous improvement.
- Collaborate closely with the customer’s team to triage bugs and suggest enhancements, ensuring product excellence.
- Explore edge cases, uncovering subtle defects and usability issues through creative and rigorous testing methods.
- Monitor platform performance and reliability, simulating real-world usage conditions and workflows.
- Support troubleshooting, troubleshooting, and technical documentation as needed to facilitate knowledge transfer.
Required Skills and Qualifications
- Background in quality assurance, testing, or a related discipline (formal QA experience not required).
- Portfolio showcasing products or side projects you’ve contributed to—demonstrating a “builder’s mindset.”
- Detail-oriented and inquisitive, with a passion for understanding how things work (and break).
- Interest or hands-on experience with AI tools/platforms, especially video generation solutions.
- Strong English communication skills for clear and concise feedback.
- Availability for 40 hours per week (Thursday–Thursday), including weekends.
- Based in the US or Canada (PT preferred; CT candidates must be open to PT hours).
- Reliable internet connection, good camera and microphone for interviews, and access to an iOS device.
Preferred Qualifications
- Experience working with TypeScript in a testing or engineering context.
- Exposure to contemporary testing methodologies and tools.
- Technical mindset with the ability to quickly learn new platforms and workflows.
Additional Info
If you have a passion for pushing boundaries, enjoy creative problem solving, and thrive in an innovative environment, this role offers the opportunity to directly influence the evolution of AI video generation products. Join the customer’s team and make an impact on the future of intelligent tools through your curiosity, rigor, and proactive mindset.
Pay: $34.66 - $41.74 per hour
Work Location: Remote
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