Principal Machine Learning

Overview: General Purpose

At AAA Life, we are building a future-focused team using AI and automation to transform life insurance operations. If you're driven by meaningful work and want to deliver solutions that matter to millions of members, this is your opportunity.

We are seeking a Principal Machine Learning Engineer to serve as a technical leader within our Automation and AI organization. This role is accountable for defining and driving AI strategy, architecture, and delivery across multiple high-impact enterprise initiatives. The Principal MLE will lead the development of production-grade AI and agentic systems, ensuring successful deployment of business-critical solutions across Claims, Underwriting, and Member Services. These systems directly impact operational efficiency, decision quality, and customer experience at scale. This role requires deep expertise in modern AI, particularly in designing and deploying autonomous, agentic systems, an emerging and highly specialized area with a limited talent pool. This is a hands-on technical leadership role responsible for delivering enterprise-scale AI solutions where architectural decisions, system reliability, and model behavior have direct and measurable business impact. Responsibilities: Position Responsibilities* Establish engineering standards, best practices, and evaluation frameworks for AI systems * Lead technical decision-making for model selection, system design, and deployment strategies * Act as the subject matter expert for agentic AI and modern LLM-based systems within the organization * Architect and deliver production-grade, multi-step AI agents capable of autonomous reasoning, tool orchestration, task decomposition, memory management, and human-in-the-loop escalation—requiring specialized expertise in emerging agentic AI frameworks * Design and deliver AI systems on enterprise cloud platforms (e.g., AWS, Azure), including LLM services (AWS Bedrock, Azure OpenAI), support...