On-Call AI Solutions Specialist - REMOTE

Description

ICF is seeking a technically skilled On-Call AI Solutions Specialist to for Child Welfare Information Gateway, a service of the Children’s Bureau (CB), Administration for Children and Families (ACF), US Department of Health and Human Services (DHHS) that centralizes resources for the nation’s child welfare, adoption, and foster care professionals, along with the public.

The AI Solutions Specialist will lead the development, testing, and deployment of customized large language models (LLMs) within the AWS ecosystem. This role focuses on prompt engineering, model optimization, and embedding AI capabilities into applications using AWS-native tools and services, with a strong emphasis on data transformation and automation. This role maximizes use of website performance metrics and search engine optimization strategies to continuously improve outputs. This position is part-time, up to 30 hours per week.

This is an On-Call/As Needed position.

Key Responsibilities

• Design, test, and refine prompts to optimize LLM outputs for accuracy, relevance, and tone across diverse use cases.
• Train and fine-tune LLMs using proprietary datasets and prompt engineering techniques.
• Embed AI prompts into applications and software to automate complex or repetitive tasks.
• Monitor performance data to optimize outputs and fine tune strategies. Support the integration of AI-powered chatbots into team workflows and enterprise platforms.
• Monitor AI system performance, analyze output quality, and iterate based on feedback and metrics.
• Measure SEO and adjust strategies to improve performance on key terms.
• Collaborate with domain subject matter experts, product, engineering, and UX teams to align AI behavior with user expectations and business goals.
• Maintain documentation of prompt libraries, model behaviors, and integration strategies.

Basic Qualifications

* Bachelor’s degree in Computer Science, AI/ML, Computational Linguistics, or related fiel...