Observability and AI Ops Architect, Senior

The Opportunity

We are seeking a dedicated professional with expertise in both AI technologies and Enterprise performance monitoring. This role combines strategic AI advising with hands-on observability engineering to support government initiatives and enterprise monitoring solutions. Combining observability and AI skills, you will lead efforts to implement AI Ops capab ilities and drive down the operational costs of running an enterprise IT organization while increasing the overall system availability by leveraging AI to triage and resolve incidents, making suggestions to human counterparts and avoiding incidents altogether.

Join us. The world can't wait.

You Have

• 10+ years of experience with integration engineering
• 4+ years of experience in an AI Architect or consult ant role
• Experience in developing governance frameworks for AI initiatives
• Experience with Enterprise monitoring tools
• Experience with ServiceNow ITSM and Agile met hodologies
• Knowledge of the AI landscape, including generative AI and emerging technologies
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• Master’s degree in a Computer Science or Electronics Engineering field and 10+ years of experience in a professional work environment, or 20+ years of experience in a professional work environment in lieu of a degree

Nice If You Have

• Experience with VA systems
• Experience with ServiceNow Visual Task Boards
• Knowledge of ChatGPT, CoPilot, Llama2, or other AI applications
• Knowledge of Agile and Scrum practices
• Possession of strong verbal and written communication skills for e nga ging senior leadership
• Google Professional Machine Learning Engineer, Micro sof t Azure AI Engineer Asso cia te, and AWS Certified Machine Learning Spe cia lty certifications

Vetting

Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S...