Lead AI Engineer - AWS Platform

Department

Information Technology Job Description:

We are modernizing our data and analytics ecosystem by embedding AI and Generative AI across core insurance platforms (Policy, Claims, Billing, and Enterprise systems).

We are hiring a Lead AI Engineer to build and scale production-grade AI solutions on AWS. This role is hands-on and focused on delivering real systems, while helping shape the foundation of our emerging AI platform.

This is not a pure research or modeling role. It is an engineering role focused on building, deploying, and operating AI systems in a regulated enterprise environment.

Work Arrangement

* Employees who live within 30 miles of the TMG home office are expected to follow a hybrid or in-office schedule. The initial training period may require additional in‑office days. Accountabilities:

Build AI Systems (Core Responsibility)

• Design and implement end-to-end AI/ML solutions including LLM-based applications
• Build RAG pipelines using vector databases and enterprise data sources
• Build machine learning models that automate their training, validation, monitoring, and retraining
• Develop APIs and services to operationalize AI capabilities across the organization

Develop Data + AI Pipelines

• Build ingestion for multimodal content and transformation pipelines for structured and unstructured data
• Integrate AI workflows with enterprise systems (policy, claims, billing, etc.)
• Ensure data quality, traceability, reliability, and governance in all AI pipelines

Operationalize Models (MLOps)

• Implement CI/CD for AI/ML workflows
• Deploy, monitor, and maintain models in production
• Manage model versioning, performance monitoring, and retraining processes

Build on AWS

• Develop solutions using: Amazon SageMaker, AWS Lambda, S3, Glue, EKS, and related services
• Contribute to evolving use of AWS Bedrock

Apply Responsible AI Practices

* Implement guardrails for LLM-based systems (grou...