Engineer, Applied AI

Overview

National Debt Relief (NDR) is seeking highly skilled and technically curious Applied AI Engineers to join our growing Data & AI organization. Reporting to the Director of Applied AI, these roles will be foundational members of the Applied AI team responsible for the hands-on implementation of enterprise-grade Generative AI (GenAI) solutions. This is an exciting opportunity to build and deploy real-world, production-ready AI applications that transform client experiences, optimize internal operations, and unlock intelligent automation at scale.

As an Applied AI Engineer, you will own the technical execution of GenAI initiatives — from prototyping to deployment. You’ll work closely with internal product, data, engineering, and digital teams, as well as external vendors, to deliver practical solutions powered by LLMs, RAG pipelines, and conversational AI. Your work will span chatbot development, document processing, summarization, voice AI, and AI-driven analytics. This role is ideal for AI practitioners who have recent experience deploying production-grade GenAI solutions and want to continue building in a fast-moving, applied environment.

Responsibilities: * Design, prototype, and deploy Generative AI solutions across NDR’s client-facing and internal platforms. * Build and optimize applications using large language models (LLMs), vector databases, prompt engineering, and Retrieval-Augmented Generation (RAG) pipelines. * Own hands-on development of AI-powered chatbots using modern conversational AI frameworks, ensuring production-grade performance, scalability, and compliance. * Collaborate on development of AI agents for both digital and voice channels, supporting real-time interactions with clients and internal users. * Work with external vendors to evaluate GenAI platforms and APIs, integrate off-the-shelf solutions, and support production rollouts. * Build proof-of-concept (POC) applications to evaluate emerging use cases in doc...