Director of Engineering, AI Security Incubation & Innovation

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

About the Team

The Security and Risk Engineering organization is a dynamic group of builders, thinkers, and problem-solvers dedicated to delivering scalable, world-class AI-powered security solutions to reduce risk and protect the company and our customers. We value AI first solutions, clean architecture, intuitive user experiences, and a culture of continuous improvement. Security is a key strategic growth area for ServiceNow, and every engineer here plays a key role in driving innovation and shaping the quality and reliability of our security and risk products.

What you get to do in this role

• Lead a high-impact engineering team chartered to reimagine cybersecurity through AI, creating AI-native products and capabilities that fundamentally change how security teams detect, investigate, prioritize, and respond to threats.
• Drive zero-to-one innovation, rapidly translating emerging AI technologies and new ideas into prototypes, validated concepts, and production-grade enterprise solutions.
• Define the technical vision and architecture for AI-native security solutions, leveraging frontier models, agentic AI, reasoning, retrieval, knowledge systems, and advanced ML techniques.
• Explore and apply emerging AI capabilities to solve complex cybersecur