Director Client Success - AI Sales

Description

Director, Client Success - AI Sales

Remote US - With Travel

Join Our Dynamic Team!

Join Telus Digital as Director of Client Success - AI Sales and lead strategic partnerships with enterprise clients undergoing AI transformation. In this pivotal position, you will drive client satisfaction, accelerate revenue growth, and position our organization as a trusted innovation partner in the AI transformation journey of leading enterprises.

About TELUS Digital- TELUS Digital is a leading provider of AI-driven customer experience and digital transformation solutions. We pride ourselves on delivering exceptional customer experiences and leading innovation in AI-powered technologies that help enterprises achieve transformative business outcomes.

About the Opportunity

- This role offers a unique opportunity to build lasting partnerships with world-class brands while leading a high-performing team of dedicated professionals. You will champion clients' AI goals, ensure unparalleled support and industry expertise, and drive measurable value in the rapidly evolving AI sector across the US region.

Primary Responsibilities

Key Responsibilities

• Strategic Growth: Develop comprehensive AI account strategies and drive 15-30% year-over-year net revenue growth; manage pipelines targeting enterprise clients with $500K-$5M+ deal sizes
• Industry Expertise: Maintain deep knowledge of AI market trends, emerging technologies, and competitive landscape; articulate ROI frameworks to C-suite stakeholders
• Client Partnership: Serve as a trusted advisor for enterprise AI transformation; identify use cases, develop adoption roadmaps, and conduct strategic business reviews
• Executive Relations: Build consultative relationships with C-suite leaders (CIOs, CMOs, CFOs); drive new business development and manage complex procurement processes
• Service Delivery: Oversee differentiated AI service delivery...