AI Solutions - Agent Engineer

The AI Solutions Engineer is a hands-on technical role focused on building, deploying, and supporting AI-driven solutions, including AI and Digital Employee offerings, that address real-world client and internal business needs.

Operating at the intersection of emerging AI technologies and practical implementation, this role is responsible for executing on defined solution architectures, developing proof-of-concept and production-ready systems, and integrating AI capabilities into scalable, supportable environments.

This individual works closely with Innovation leadership, AI Architects, engineering, and customer-facing teams to bring AI solutions to life. Responsibilities include building agent-based systems, implementing automation workflows, supporting client engagements, and contributing to the delivery of commercially viable AI services.

ESSENTIAL FUNCTIONS

• Develop and support AI-based managed services and Digital Employee offerings from prototype through production deployment - building and deploying AI Employees that perform real work across business functions, not demos or prototypes, but systems used in production.
• Engineer agentic systems with memory, tools, and orchestration, working alongside architects to bring advanced AI designs to life.
• Help define the future Digital Workforce platform, delivering solutions both internally at Marco and externally as client-facing services.
• Build and implement AI-driven solutions with a focus on LLMs, generative AI, AI agents, and automation platforms from leading providers.
• Execute on defined solution architectures by developing, integrating, and deploying AI systems in real-world environments.
• Design and deliver proof-of-concept implementations to validate AI use cases, technical feasibility, and business value.
• Collaborate with AI Architects, Innovation, engineering, and operations teams to implement scalable, secure, and supportable solutions.
• Integrate AI solutions int...