AI Production Support Engineer

Tradeweb is a global leader in electronic trading across asset classes. As financial markets become increasingly interconnected, our technology enables efficient, multi-asset trading on a global scale. We serve more than 3,000 clients in more than 85 countries, including many of the world’s largest banks, asset managers, hedge funds, insurers, corporations, and wealth managers.

Creative collaboration and sharp client focus have helped fuel our organic growth. We facilitated average daily trading volume (ADV) of more than $2.8 trillion over the past four fiscal quarters, topping $3.3 trillion in ADV for the first quarter of 2026.

Since our IPO in 2019, Tradeweb has completed four acquisitions and doubled our revenues – and 2025 was our 26th consecutive year of record revenues.

Tradeweb plays a central role in modernizing market structure by developing innovative trading protocols, embedding analytics into execution, and building technology infrastructure that supports the convergence of traditional and digitally native financial markets. Tradeweb is a great place to work, recognized in 2025 by Forbes as one of *America’s Best Companies* and by U.S. News & World Report as one of the *Best Financial Services Companies to Work For* .

Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.

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Group Details

This role is a senior Production Support position with a strong focus on applying Artificial Intelligence to improve operational efficiency, incident response, and root cause analysis within the Credit trading platform.

The primary goal of the role is to understand existing production issues, investigation patterns, and support workflows, and to design and build AI-powered tools and solutions that reduce mean time to detection (MTTD), mean time to resolution (MTTR), and overall operational toil.

The role sits at the intersect...